Introduction

Welcome to our cookie policy. This policy works alongside our Acceptance of Terms of Stay hereunder. The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website.

What are cookies?

We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain anonymized identifiers. Many websites use cookies and you can find out more about them at All About cookies.

Why do we use cookies?

These files serve a number of useful purposes for you, including:

• ensuring the website functions correctly;

• granting you access to restricted content;

• tailoring our website’s functionality to you personally by letting us remember your preferences, location or device type;

• improving how our website performs;

• understanding who our audience is, so that we can provide content most relevant to you;

• allowing third parties to provide services to our website; and

• helping us deliver interest-based advertising where appropriate in compliance with the applicable laws.

The types of cookies we use

We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount time, or they may persist on your device until you delete them.

We use the following types of cookies on our website:

• essential cookies – these are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working.

• site analytics cookies – these are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services.

• functional cookies – these are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and pin, or settings.

• advertising cookies – these are cookies that matches your interests or web searches with applicable advertising campaigns on our website. We use them to provide you with advertising that we think you might find useful.

• social media cookies – these are cookies that integrate with social media platforms. We use them to help you share content from our website to your chosen social media platform.

• flash cookies – these are cookies that help your device read content supported by Adobe Flash. We use them to make sure that any Flash advertisements or videos appear properly on your device.

• third party cookies – these are cookies that some of our business partners use on our website. We have no access to or control over them.

• Deleting cookies

• Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. You can read how to do this here at How to clear cookies.

• Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary, or cause the website to forget your preferences. Deleting cookies may not prevent you from seeing advertisements on our website, but such advertising may be less relevant to you.

• Information collected by any of these cookies or widgets is governed by the Privacy Policy of the company that created it, and not by us.

Acceptance of Terms of Stay

• By using this website, you shall be deemed to have accepted all the Terms and conditions unconditionally.

• Disclaimer

• We will endeavour to ensue that your personal safety as well as your belongings are out top priority.  We wish to make your aware that the owners and staff will not be liable or responsible for any damage, loss, injury or otherwise caused by and our control while you are staying on our premises.

• Children (10 years and younger)

• Extra bedding can be supplied to any of the rooms on request.  Maximum of 2 extra children per room at no additional charge.

• Extra Adults per room

• Pecanwood Villa charges 11 years and older per person occupying a room.  Please request quote from reception

Payment Policy and Cancellations

• Payment for bookings and any other services which may be charged, shall be payable on arrival, or upfront on booking your accommodation via EFT.  Proof of payment to be forwarded to info@pecanwoodvilla.co.za . Cancellation of bookings (already paid for upfront within 4 days of booking will be refunded in full. (exceptions will be made for unforeseen emergencies).  On receipt of a payment for booking, confirmation receipt will be forwarded to the client.

• All major credit/debit cards, EFT and cash are accepted.  A copy of your ID/Passport will be required when settling with a credit card.  (Dinners and American Express are not accepted)

Conditions of Residence

• Check in Time:  2pm If you anticipate an early check-in, please make prior arrangements with reception.

• Check out Time:  10am, if you anticipate a late check out, please make prior arrangements with reception.

• Smoking Policy:  No smoking allowed inside the rooms, please make use of your patio for this purpose, make sure that windows and patio door are closed.

• Visitors Policy:  Guests are welcome in the public areas, but no visitors are allowed in the rooms.  Visitors who want to stay over, will be charged a fee.

• Protection of valuables:  Please remove all valuables from your vehicle.  We are happy to store your valuables in our safe.

Room Facilities

• All rooms have free Wi-Fi, satellite TV (DSTV hotel package), ceiling fans and air conditioning.  Fully equipped kitchen with gas stove, fridge, microwave oven, toaster and tea, coffee facilities.

• Hair dryer available on request. 

• Laundry facilities are available, cost of R100 per load. 

• Rooms are serviced daily except if requested differently.

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